top of page

Complaints Procedure

Parent View

Parents and carers can give their views of our school at any time of the school year and at the time of a school inspection using an online questionnaire called Parent View.

When our school is notified of its next Ofsted inspection, parents will be invited to give their views about the school to inspectors using the Parent View online facility as this has replaced Ofsted’s paper questionnaire. Please make sure we have your most up-to-date contact details.

Please register with an email address and a password at OFSTED - Parent View.

Once your login has been activated, it only takes a few minutes to complete answers to 12 short questions.

Your views are important in helping inspectors make a decision about our school, and to help us know what is going well and what could be improved.

If you do not have a computer or an email address or if you would like help to use Parent View, please contact the school office.

Raising a Concern

If you have a concern please contact the school in the first instance to discuss this.  Usually concerns can be dealt with through this communication.

All teaching staff can be contacted via email through the school office.  You can also have a short conversation with teaching staff at the start or end of the school day. 


The headteacher is available to discuss all concerns by email, meeting or telephone conversations. 

If you feel that your concern has not been addressed please read our Complaints policy for the next steps in this process and guidance on how to make a formal complaint. 

bottom of page